Pho Tue Technology and Software Solutions Joint Stock Company understands that the customers, visitors, users and others who use the websites we own and operate all value their privacy.

Please read the privacy policy below to better understand the commitments we make to respect and protect your benefits.

The Privacy policy explains how we collect, use, and (in certain cases) disclose your personal information. The policy also explains the steps we take to ensure the Information security of Customer personal information. Finally, the Privacy policy explains your choices regarding the collection, use, and disclosure of your personal information.

This Information security policy is integrated and constitutes an integral part of the Terms and user Agreement document under our policies published on this website. When you access and use this website (including online Service registration), we understand that you agree to the contents of this Information security policy and other relevant policies on this Website.

Please check back regularly for updates to this Personal Information Security Policy. See section 10 for details.

1. PERSONAL INFORMATION

All content viewed by the Customer on the website is intended to serve the Customer's information needs and assist the Customer in selecting services. Therefore, the Customer may use the website without providing any personal information. However, in certain cases, when related to service registration, we may require the Customer to provide personal information.

In this privacy policy, “personal information” is understood to include your name, username, address, email address, phone number, avatar, or any other personal information you provide, or any information about you collected under our policy in accordance with regulations of applicable law.

2. COLLECTION OF USER INFORMATION

Việc chúng tôi thu thập thông tin cá nhân của khách hàng đều tuân thủ theo các quy định của Luật An toàn thông tin mạng 86/2015/QH13 ngày 19/11/2015, Luật Bảo vệ dữ liệu cá nhân số 91/2025/QH15 ngày 26/6/2025 và Nghị định số 356/2025/NĐ-CP và Decree 85/2021/NĐ-CPDecree amending and supplementing a number of articles ofDecree No. 52/2013/NĐ-CPdated 16 May 2013 of the Government on e-commerce.

2.1- Information users provide when visiting or using products and services on our website

Some of our Services require Users to create an Account or profile. To connect and use these Services, we may require you to provide certain information about yourself to set up an Account or profile.

By providing information to us through this Website, you clearly understand and consent to the collection, use, and disclosure of personal information under the Terms and conditions of this Information security policy.

You fully agree and consent that the personal information you provide on the Website may be retained at our headquarters or Offices, and/or personal information may be placed in Storage on existing or future Servers for the purpose of operating and developing the Website and our services.

If you order a product, request a service, or Submit feedback to the website, we may Contact you to request additional information necessary to process or complete your Purchase order and/or request.

2.2– Information that we collect during your use of the service

We collect information about the services you use and how you use them. This information includes:

• Device information – such as hardware model, IMEI number, and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device you use to access the Services.
• Login Log information – such as the time and duration of your use of the Services, Search Query terms you enter through the Services, and any other information kept in Storage within cookies that we have placed on your device.
• Location information – such as device GPS signals or information about nearby WiFi access points and cellular towers may be transmitted to us when you use certain Services.
• Facial information – such as to perform facial check-in and analyze images containing the Customer's face in order to provide personalized images to the Customer.
• Other information – regarding your use of the Services, such as applications you use, websites you visit, and how you interact with content provided through the Services.

The user information we collect will be used, stored and protected in the same way as information users provide themselves, in accordance with Section 2.1 of this privacy policy and applicable law.

3. USE OF USER INFORMATION

We use your personal information for the following purposes:

• Verifying the identity of users of our products and services; contacting users with information about the products and services our website provides.
• Submit information to you regarding our policies and services, as well as changes to policies, services, or Promotion information;
• Processing payment transactions, sending notifications during a transaction, and confirming payment;
• To provide support and customer care; to improve our services; to handle complaints, collect fees and resolve incidents, disputes and claims that arise;
• Allows you to use personal contact information and be contacted by other users through websites and permitted related websites.
• Using your personal information for our business purposes, such as analyzing and managing business operations, market research, testing, developing our products and services, determining usage trends, assessing the effectiveness of advertising and promotional strategies, product and service testing results, and other business purposes in accordance with the regulations of applicable law.
• We may partner with other entities – our partners – to provide products or services to you. At that time, we will need to and will exchange and provide your personal information to these entities so that they can fulfill your request. These entities are also not permitted to use your personal information for other purposes and must comply with security regulations when providing products and services to you. The use of user personal information by such partners is beyond our control, and we will not assume liability in this case.
• We use browser cookies to:

1. 1. Remember sign in information so that you will not have to re-enter it during your next visit to the HITECHSITE service,
   2. provide customization, personalized content and information;
   3. measuring the effectiveness of our marketing campaigns,
   4. monitoring aggregate figures such as total visitors and traffic volume,
   5. diagnosing or fixing technical problems reported by users or by our staff;
   6. query your information after you sign in.

4. STORAGE OF PERSONAL INFORMATION

Your personal information will be kept in Storage by us at:

• We store and process your personal information on servers located at our data centers within the territory of Vietnam.
• Your personal information may also be stored at our head office or office, or at any facility data backup other services of ours at each given time;
• Personal information is retained in accordance with the law and with our data retention purposes.
• We retain facial data for a maximum of 30 days. We store data for this period to ensure the accuracy and effectiveness of the facial recognition process used for check-in. After this period, the data is automatically deleted from our system.

5. DISCLOSURE OF PERSONAL INFORMATION

Your personal information may be subject to Required disclosure to competent State authorities or relevant Third parties in the following cases:

• To provide services or products as requested by you; or as necessary to process purchase orders (e.g., register with VNNIC, dispute resolution).
• To meet obligations to provide personal information at the request of competent state authorities or as required by law.
• To protect us and other third parties: we only disclose account information and other personal information when we firmly believe that disclosing such information complies with the law, protecting the benefits and property of you and other third parties.

Except for the cases of information disclosure mentioned above, we will not provide personal information to a third party without your permission. We are committed to protecting your information and will not sell your personal information to other entities for commercial purposes or any other purpose not in accordance with the regulations of the law.

6. Browser information recording (cookies)

Occasionally, personal information may be placed on your computer to help us Upgrade the website or improve service quality for you. This information is commonly known as "cookies". "Cookies" are pieces of information in Storage on your computer's hard drive or browser, not on the website. They allow the collection of certain information about your computer, such as IP address, Operating system, browser mode, and addresses of related websites.

If you do not wish to receive these cookies, or wish to be notified when these cookies are placed, you can configure your browser settings to do so if your browser supports it. Please Note, if you disable cookies, you will not be able to access or use certain utilities on the Website that are not predetermined. We do not intentionally restrict your usage in this situation; this is merely a limitation in the Programming and construction of the Website.

7. GUARANTEE OF PERSONAL INFORMATION SECURITY

When Programming the Website, we may implement commercially reasonable Regulations to prevent unauthorized access and inappropriate use of your personal information Submitted to us through the use of this Website. If this Website supports online transactions, it will apply a technological standard known as SSL (Secure Sockets Layer) to protect Security and safety across the data Link.

Because there are always risks associated with providing personal data, whether provided directly, by telephone, via the Internet, or through other technical means; and no technical system is absolutely secure or completely immune to all “hackers” and “tampers” (unauthorized intruders who pry into information), we always strive to implement appropriate precautions tailored to each characteristic of the information to prevent and minimize potential risks when you use this website.

Understanding that perfect Security does not exist in network (Internet) environments, we use standard technology to protect personal information, including firewalls, security layers, data Encryption. We also have appropriate Security measures onsite in our facilities to protect the privacy of your personal information. Therefore, while we employ reasonable security measures, we are not liable for any loss or disclosure of your information. In addition, we are not responsible for the disclosure of your information by our Partners or other companies outside our control.

Furthermore, we require that you do not disclose or Share your Password or other identification information that we provide to you with anyone else, including our Employees. Passwords and collected information are our property, and your usage may be revoked at our discretion. You are also prohibited from using any other Password that is not your Account Password.

8. UPDATING PERSONAL INFORMATION

Whenever you use our services, we provide you with access to your personal information. If that information is incorrect, we allow you to quickly Update or Delete that information – unless we are required to retain that information for legal or legitimate business purposes.

When updating your personal information, we may require identity verification before we process your request.

We may also, proactively or at your request, supplement, correct, or Delete personal information data that is inaccurate, incomplete, or not Updated while you remain associated with our operations.

9. "MINORS"

A minor means a child as defined by the law of each country at the relevant time. We decline to serve individuals who are minors under applicable law. Accordingly, minors may not purchase or attempt to use any product — including free products — or any service under the terms and rules of this website without the consent of a parent, guardian or legal representative, unless local law provides or permits otherwise.

10. CHANGES TO THE PERSONAL INFORMATION SECURITY POLICY

We may change these provisions from time to time, including adding, modifying, or removing part or all of the content, or suspending the website, without notifying users. Any amendment, addition, or removal of content in this privacy policy will be updated and posted on this website.

Any addition, modification, or removal of content in this personal information privacy policy will take effect from the time it is posted on the website. In the event that we update the Personal Information Privacy Policy and you use the Service after the update, it means you agree to the new terms specified in the update.

You can check the “validity date” stated at the bottom to see when the Personal Information Privacy Policy was last updated.

11. Links outside this website

Our Website and services may link to third party websites and services beyond our control. We are not responsible for the safety or security of any information collected by other websites or services. You must exercise caution and review the personal information security provisions applicable to the third party websites and services you use.

12. CONTACT AND INFORMATION EXCHANGE

We will contact you and exchange information via the Email address you provide upon service registration. In case of any change or if unauthorized use of the Email address is detected, please send immediate notification to us for timely support measures.

Please contact us with any questions or comments about the privacy agreement or about the websites owned by HITECHSITE, by email at hitechsite@photuesoftware.com or by phone on +84 8659 20041

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The policy was last updated and took effect on January 23, 2025